Shipping policy

COVID-19 UPDATE:

Each product you see in Gear For Farmer's catalog is made on-demand—once you place an order, we produce it specifically for you.

We're doing our best to get your orders out on time, but during these unprecedented times, delays can happen. We work with production partners and shipping carriers who are seeing industry-wide disruptions because of the impacts of Covid-19.

Shipping carriers in North America are tackling the large number of incoming orders, and millions of shipments are stuck in distribution centers, leading to industry-wide shipping delays and your orders being late.

Note that the tracking links take longer than usual to update. The overload of shipments in distribution centers means carriers are slower to register and ship your orders. Sometimes the tracking info won't change for over a week until the item is scanned, or even up to the point of delivery. For example, we have orders that were handed over to a carrier on January 10th but were scanned by them only on January 16th. Know that your orders aren't lost—they're still being processed by the carriers.

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What is our shipping policy? 

All orders are processed within 2-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

As the jackets are fulfilled within the USA, international shipments may take longer to be delivered due to certain COVID restrictions. 

 

How do I check the status of my order? 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at gearforfarmers@gmail.com with your name and order number, and we will look into it for you.

In the event that your order arrives damaged in any way, please email us as soon as possible at gearforfarmers@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at gearforfarmers@gmail.com.